Quality management system
Helps an organisation organise and improve its work so its products and services consistently meet customer requirements. It connects customer needs, leadership decisions and everyday processes.
What it covers
- Understand customer needs and requirements.
- Define processes, responsibilities and quality controls.
- Measure results, address the causes of errors and improve continually.
Who it is for
Suitable for organisations of any size in almost any sector, including manufacturing, trade and services.
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